Easyspace - Hosting Auto Renew Rip-off

Easyspace have basically stolen my money.After a shoddy service and constant issues with my Dedicated server (first the motherboard failed then the hard drive completely died) I was forced to move all my clients elsewhere.

I set the hosting auto renew off so the service would lapse. They turned it back on and charged my credit card £850, 30 days before my actual hosting was due for renew. They refused to refund it even though I wasn't using the hosting and didn't want it.

The customer service is appalling - they have cost me my business and taken money for something I don't want and don't use.Do not use this company.

This review is a subjective opinion of a user.
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More Review Details

Value for money
Diversity of Products or Services
Price Affordability
Customer service
Exchange, Refund and Cancellation Policy

  • What I liked
      No items
  • What I disliked
    • Service

Reason of review:
Poor customer service
Preferred solution:
Full refund
Monetary loss:
Product or service
Dedicated Hosting
Review category
review #844264 by

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